"metaphor has achieved what companies often fail at doing: clearly giving structure and substance to a service. In addition, they have made a complex methodology easy to understand."
“metaphor in Cincinnati is a small OneVoice company. This talented group of creative artists and dedicated programmers talk about one thing only--great customer experience. Each and every meeting begins with the question, ‘What’s the customer experience going to be?’”
Boyd Clarke & Ron Crossland
CEO & Vice-Chair
tompeterscompany!
from The Leader’s Voice
"Mullins' advertising agency is thriving on a philosophy of creating a community around a product or brand's interactive Web site."
"I've always said that fine wine takes time," said Pete Blackshaw, another local Web pioneer who helped found Planet Feedback, which is now part of Covington-based Nielsen BuzzMetrics - a major customer of Metaphor's. "For their size, it is amazing how much they get it and have never really strayed from their vision, even when the rest of the market didn't come along. They may not match a major New York firm in size, but what they do, they do really, really well."
